Who to contact
Please contact Southern Water for water and wastewater concerns including:
- customer service issues
- water and wastewater emergencies
- development queries and applications
- connecting to our systems
- water quality
- location of pipes and sewerage systems before digging.
You should continue to contact your plumber for concerns within your boundaries.
Please contact your council with stormwater concerns or enquiries.
You won’t need to register with Southern Water or change anything about your connection unless requested.

