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Home > About us > Governance

About us

  • Services
  • Major works
  • Management
  • Service area
  • Governance
  • Fees and charges
  • Water reform

Governance

Annual Report

Southern Water Annual Report 2008 09

Interim license

Interim license

Interim Standards of Customer Service  

Shareholders' Letter of Expectation

Shareholders' Letter of Expectation

Policies

Building Application Exemptions Policy

Complaints Policy

Developer Charges Policy

Discrimination and Harassment Policy

Environmental Policy

Equal Opportunity Employment Policy

Fraud Prevention and Management Policy

Information Security and Acceptable Use Policy

Occupational Health and Safety Policy

Privacy Policy

Public interest discolsure policy

To make disclosures under this Policy, please contact the Public Interest Disclosure Officer on 03 6236 5707 or
0417 009 409 or email carolyn.pillans@onstream.com.au.

Purchasing Policy

Record Retention and Destruction Policy

Rehabilitation Policy

Residential Hardship Policy

Risk Management Policy

Sponsorship Policy

Trade Waste Pricing Policy

Water Quality Policy

Charters

Audit and risk committee charter

Board charter

SHREP committee charter

Legislation

Water and Sewerage Industry Act 2008

Water and Sewerage Corporations Act 2008

Water and Sewerage Industry (General) Regulations 2009

Codes of Conduct

Corporate Code of Conduct

Directors Code of Conduct

Compliance Implementaion Plan

Compliance implementation plan

Matters reserved to the board

Matters reserved to the board

 

Interim Standards of Customer Service
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