Strategic Directions
To achieve our vision we have set the following strategic objectives for the 2010-13 period:
- Customers – to provide water and wastewater services that meet community needs, regulatory requirements and agreed customer service standards.
- Financial – to invest in sustainable program and projects that achieve the lowest life cycle cost to customers while delivering sustainable distributions to our owners.
- Environment – to be recognised as an environmentally sustainable business with improving levels of performance in our stewardship of catchments and natural resources.
- People and systems – to promote high levels of satisfaction among our people while improving OH&S and business system performance.